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Archive for November, 2009

I have a home office, so I’m tooling away on my computer much more than I should be each day. However, a recent study on video media usage by Ball State University’s Center for Media Design helped put a few things in perspective for me. Their new Video Consumer Mapping Study tracked how, where, how [...]

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Are you giving your customers what they want online? The new 2009 FEED Report from Razorfish identifies the key to online engagement isn’t deeper dialogue — it’s all about the freebies. According to the report, “Based on our research, it’s not so much about some type of ’shared passion’ for a brand’s values. Largely, it’s [...]

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You’re at a party bouncing from one great conversation to the next, when you spot an attractive new person in the corner and open up an exchange. He begins by telling you about his athlete’s foot and this great new product that has almost instantly rid him of the problem. You respond by suddenly realizing [...]

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